Question 1

How do I pay for my services?

Accepted Answer

Payment in full is expected upon completion of services rendered. New customers require a 50% deposit at least 24 hours before the appointment, with t...

Question 2

How do I book an appointment?

Accepted Answer

Schedule online through our booking site . We take pride in serving every customer promptly — thank you in advance for being on time.

Question 3

Is a deposit required?

Accepted Answer

New customers: a 50% deposit is required at least 24 hours before your appointment, with the balance due upon completion.

Question 4

What if I'm running late?

Accepted Answer

If you're more than 10 minutes late without notice, your appointment may be canceled — see the Cancellation Policy below for what happens next. Please...

Question 5

Can I change, downgrade, or cancel my appointment?

Accepted Answer

Changes, downgrades, and cancellations must be made at least 12 hours before your appointment — our cancellation window. Downgrading (for example, not...

Question 6

What if there's no availability for the time I want?

Accepted Answer

Fresha has a waitlist feature — join it and you'll be notified by email and WhatsApp the moment that slot becomes available.

Question 7

How much notice do I need to give?

Accepted Answer

Cancellation is required at least 12 hours before your appointment.

Question 8

What happens if I cancel late or don't show?

Accepted Answer

Failing to cancel in time means full payment for the missed service is required before your next appointment — and payment for that next appointment m...

Question 9

Who can visit the studio?

Accepted Answer

Harmony Nail Studio is an adult environment — we welcome customers 18 years and older. Children are not permitted, and only customers receiving servic...

Question 10

Who is Harmony Nail Studio?

Accepted Answer

We're a proud Authorized Distributor of Akzentz — trusted by nail professionals worldwide. Anjanette Saint, our owner, is a Certified Nail Technician...

Question 11

What products do you carry?

Accepted Answer

281+ professional gel products across 26 color and category collections — including Akzentz Luxio gel polish, builder gels (Balance, Trinity, Enhance)...

Question 12

How do I get my order if I'm in the Bahamas?

Accepted Answer

For items we carry in stock, shop and pay online right on our site — or pay by bank transfer or our Kanoo payment link (see Payment Options for detail...

Question 13

What salon services do you offer?

Accepted Answer

Gel manicures, gel pedicures, nail art, and nail extensions — all by appointment, using the same Akzentz products we distribute.

Question 14

Who is The Nail Coach?

Accepted Answer

The Nail Coach is Anjanette Saint's coaching brand for nail technicians. As a Certified Nail Technician since 2003 and an Akzentz Certified Educator s...

Question 15

Do you offer gel nail training?

Accepted Answer

Yes — hands-on training classes are available below, taught by an Akzentz Certified Educator.

Question 16

What is The Nail Technician's Business Planner?

Accepted Answer

A 3-phase guide — Start, Build, and Grow — to help you lay a solid foundation, organize your operations, and scale your nail business. Available as a...

Question 17

What is TPO?

Accepted Answer

TPO (Trimethylbenzoyl Diphenylphosphine Oxide) is a UV/LED photoinitiator — an ingredient that helps gel products cure properly under a UV/LED lamp. I...

Question 18

Does this affect Harmony Nail Studio's products?

Accepted Answer

No. The EU restriction applies only within the European Union. Markets outside the EU — including The Bahamas and the Caribbean — are not affected, so...

Question 19

Is TPO unsafe?

Accepted Answer

No — Akzentz has confirmed TPO is not considered dangerous and isn't linked to product safety or allergy concerns. The EU ban is a precautionary regul...

Question 20

Where can I get more help?

Accepted Answer

Reach out on WhatsApp at 242-646-1206 , email us at info@harmonynailstudiobs.com , or visit our website: Harmony Nail Studio .

Question 21

Do you use AI or automation on this site?

Accepted Answer

Yes — text "show me" on WhatsApp and you'll get an automated menu to book an appointment, check an existing one, or pull up nail tech resources. It's...

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HARMONY NAIL STUDIO

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